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SureStay Plus Hotel by Best Western Gatlinburg

218 Ski Mountain Road, Gatlinburg, TN

Check In
06/18/2026
Check Out
06/19/2026
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Enter children's ages (infant to 17 years):
Rooms must be less than number of adults
Children's ages must be provided
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Room Options

Best Value!

Suite, 2 Queen Beds, River View, Sofa, Balcony

Room Details
Suite, 2 Queen Beds, River View, Sofa, Balcony

Standard, 2 Queen Beds, River View, Balcony

Room Details
Standard, 2 Queen Beds, River View, Balcony

Standard, King Bed, River View, Balcony

Room Details
Standard, King Bed, River View, Balcony
Room Facilities
Air Conditioning
Desk/Workspace
Microwave Oven
Refrigerator
Television

Suite, King Bed, Sofa, Balcony, Accessible

Room Details
Suite, King Bed, Sofa, Balcony, Accessible

Suite, King Bed, River View, Sofa, Balcony

Room Details
Suite, King Bed, River View, Sofa, Balcony

Standard, King Bed, Balcony, Accessible

Room Details
Standard, King Bed, Balcony, Accessible
Room Facilities
Air Conditioning
Accessible Bathtub
Desk/Workspace
Microwave Oven
Television
Wheel Chair Accessible

Room, 2 Queen Beds, Balcony

Room Details
Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds

Room Details
Room, 2 Queen Beds

Room, King Bed, Accessible

Room Details
Room, King Bed, Accessible

SureStay Plus Hotel by Best Western Gatlinburg Amenities

Wheelchair accessible (may have limitations)
Parking (limited spaces)
Pool hoist on site
Television in common areas
Free WiFi
Wheelchair accessible parking
Internet access in public areas - high speed
Free buffet breakfast
Off-street parking
Free breakfast
Business center
24-hour front desk
Outdoor seasonal pool
Coffee/tea in common areas
Free self parking
Elevator
Pool sun loungers
Wheelchair accessible path of travel

SureStay Plus Hotel by Best Western Gatlinburg Details

At SureStay Plus Hotel by Best Western Gatlinburg, your stay includes convenient amenities designed for comfort and connectivity. You can take advantage of complimentary high-speed internet access throughout the public areas and start each morning with a free buffet breakfast. For relaxation, the property features a seasonal outdoor pool, complete with sun loungers and a pool hoist for guests with accessibility requirements. The hotel also provides a business center for your work-related needs and offers coffee and tea in the common areas. Thoughtful features to accommodate guests include wheelchair-accessible parking and paths of travel, ensuring a comfortable visit for everyone.

Your check-in process is managed by the 24-hour front desk, where staff will be ready to greet you upon arrival. Check-in begins at 3:00 p.m., and check-out is scheduled for 11:00 a.m. For incidentals, a government-issued photo ID and a credit card or debit card are required. Please note that special requests are dependent on availability at check-in and cannot be guaranteed. The property accepts credit cards and affirms that it adheres to the We Care Clean disinfection practices from Best Western. On-site parking is available on a limited basis, and the minimum age to check in is 18.

Guest Reviews

Guests frequently praise the hotel for its ideal location, describing it as perfect for walking to downtown Gatlinburg's main attractions and restaurants. The staff consistently receives high marks, with reviewers noting the front desk team is friendly, helpful, and accommodating. Travelers often mention the cleanliness of the rooms and the comfort of the beds, contributing to a pleasant stay. The complimentary breakfast is another highlight, with visitors appreciating the variety and quality of the hot and cold options available. Many guests also enjoy the well-maintained outdoor pool and the relaxing atmosphere of the balconies, some of which offer lovely creek views.

Places to Visit Near SureStay Plus by Best Western Gatlinburg (TN)

Explore the top attractions surrounding the hotel during your trip to Gatlinburg, TN. A short walk away, the Gatlinburg SkyPark offers breathtaking views of the Smoky Mountains from the iconic SkyBridge; visitors describe the experience as unforgettable. Nearby, you can discover the wonders of the aquatic world at Ripley's Aquarium of the Smokies. Reviewers of the aquarium often praise the impressive underwater tunnel and the diverse marine life exhibits. For outdoor enthusiasts, the entrance to the Great Smoky Mountains National Park is just a short drive away, providing access to scenic drives, historic buildings, and miles of hiking trails for all skill levels.

Frequently Asked Questions

What is the address for SureStay Plus Hotel by Best Western Gatlinburg in Gatlinburg, TN?

SureStay Plus Hotel by Best Western Gatlinburg is located at 218 Ski Mountain Road, Gatlinburg, TN.

What times are Check-in and Check-out at SureStay Plus Hotel by Best Western Gatlinburg?

Check-in at the hotel is from 3:00 p.m., and check-out is until 11:00 a.m.

Is Wi-Fi included at SureStay Plus Hotel by Best Western Gatlinburg?

Yes, guests can enjoy complimentary Wi-Fi access during their stay.

Can I store luggage before check-in or after check-out?

Please contact the hotel directly for information about luggage storage.

Is breakfast available at SureStay Plus Hotel by Best Western Gatlinburg?

Yes, the hotel provides a complimentary buffet breakfast for guests.

Does SureStay Plus Hotel by Best Western Gatlinburg offer in-room dining or room service?

Please contact the hotel directly to inquire about in-room dining options.

Does SureStay Plus Hotel by Best Western Gatlinburg have a pool?

Yes, the property features a seasonal outdoor swimming pool.

Is there a restaurant at SureStay Plus Hotel by Best Western Gatlinburg?

Please contact the hotel directly for information about on-site dining options.

Is there an ATM or currency exchange at SureStay Plus Hotel by Best Western Gatlinburg?

Please contact the hotel directly for information on currency exchange or on-site ATM services.

Is there a gym, spa, or sauna at SureStay Plus Hotel by Best Western Gatlinburg?

Please contact the hotel directly for information regarding fitness or spa facilities.

Does SureStay Plus Hotel by Best Western Gatlinburg offer airport transfer or shuttle?

Please contact the hotel directly to ask about airport transfer or shuttle services.

Is SureStay Plus Hotel by Best Western Gatlinburg a pet-friendly hotel?

Please contact the hotel directly for information about their pet policy.
SureStay Plus Hotel by Best Western Gatlinburg
218 Ski Mountain Road, Gatlinburg, TN
Choose your dates to book today's available rooms and dates
Check In
06/18/2026
Check Out
06/19/2026
Rooms
1
Adults
2
Children
0
Rooms must be less than number of adults
Children's ages must be provided
Check In Date
Check Out Date
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