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Reservations Portal Website Terms and Conditions

Last Modified: February 9, 2026

Acceptance of the Terms and Conditions

These terms of use are entered into by and between you and Reservations Portal, LLC ("Reservations Portal," "we," or "us"). The following terms and conditions ("Terms and Conditions") govern your access to and use of reservationsportal.com, including any content, functionality, and services offered on or through reservationsportal.com (collectively, the "Website").

PLEASE READ THE TERMS AND CONDITIONS CAREFULLY BEFORE YOU START TO USE THE WEBSITE. BY USING THE WEBSITE, OR ANY COMPONENT THEREOF, YOU ACCEPT AND AGREE TO BE BOUND AND ABIDE BY THESE TERMS AND CONDITIONS AND OUR PRIVACY POLICY INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT WANT TO AGREE TO THESE TERMS AND CONDITIONS OR THE PRIVACY POLICY, YOU MUST NOT ACCESS OR USE THE WEBSITE.

THESE TERMS AND CONDITIONS CONTAIN A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER BELOW IN SECTION 26. PLEASE REVIEW SECTION 26 CAREFULLY.

This Website is offered and available to users who are 13 years of age or older. By using this Website, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

Changes to the Terms and Conditions

We may revise and update these Terms and Conditions from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. However, any changes to the dispute resolution provisions will not apply to any disputes for which the parties have actual notice on or before the date the change is posted on the Website.

Your continued use of the Website following the posting of revised Terms and Conditions means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

Accessing the Website and Account Security

We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict user access, including registered user access, to some parts of the Website or the entire Website.

You are responsible for both:

  • Making all arrangements necessary for you to have access to the Website.
  • Ensuring that all persons who access the Website through your internet connection are aware of these Terms and Conditions and comply with them.

To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete. You agree that all information you provide to register with this Website or otherwise, including, but not limited to, through the use of any interactive features on the Website, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your username, password, or other security information. You agree to notify us of any unauthorized access to or use of your username or password or any other breach of security. We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms and Conditions.

Change, Cancellation, and Refund Policies

The following terms shall apply to changes to and cancellation of bookings made on the Website, in addition to any other terms and policies made available to you at the time of the booking or cancellation, including any supplier policies:

  • The supplier of the property shall determine any “no-show” policies, including the applicable period of time and definition of a “no-show”.
  • Cancellations or changes to a booking can be requested by contacting us.
  • You may only cancel or change a booking if permitted under the policies applicable to the booking.
  • The applicable booking policies may prohibit changes or cancellations, or may permit changes or cancellations only before a certain date.
  • If the applicable booking policies do not permit your requested cancellation or change to the booking, we will not make your requested cancellation or change.
  • Changes to bookings and cancellations of bookings may incur additional fees. You agree to pay any charges that you incur.
  • Please be aware that for changes, the price of your new booking will be based on the applicable price at the time you ask us to make the change. This price may not be the same as when you originally made the booking.
  • Any refunds issued for a changed or canceled booking will be transferred back to you to the payment method you used to make the original booking, unless otherwise required under applicable law.
  • We do not control or maintain a supplier’s refund process.

Payment Terms

Reservations Portal hosts content, including prices, made available by or obtained from travel suppliers. Reservations Portal is in no way responsible for the accuracy, timeliness or completeness of such content and does not guarantee the prices displayed on our Website. Additional fees and charges (including but not limited to resort fees, parking fees, services charges, local taxes and fees) may apply.

The price of the booking will be as displayed on our Website, except in cases of obvious error. Prices for bookings are dynamic and can change at any time. Price changes will not affect bookings already accepted, except in cases of obvious error. We will use commercially reasonable efforts to ensure that the displayed price is accurate. We reserve the right to correct any pricing errors on our Website at any time in our reasonable discretion. If there is an obvious error and you have made a booking, we may offer you the option to keep your booking by paying the correct price or to cancel your booking without penalty. We have no obligation to maintain your booking at an incorrect lower price even after you have been sent a booking confirmation, if the error should reasonably have been apparent to you.

The prices displayed through our Website may include taxes. Such taxes may include amounts associated with value-added tax, goods and services tax, sales tax, occupancy tax and other taxes of a similar nature. Any currency conversion rates displayed on our Website are based on public sources and current exchange rates, which may vary between the time a booking is made and the time of travel. Such rates are provided for information purposes only and, while we endeavor to provide accurate information, we cannot guarantee the accuracy of such conversion rates. Payments will be processed in United States dollars (“USD”) unless otherwise indicated. Our third-party payment processors may apply conversion fees if you make payment in another currency.

You authorize Reservations Portal and/or the payment processor to:

  • Verify your payment method by obtaining a pre-authorization, charging a nominal fee or through other verification means, and
  • On verification, charge your payment method.

Taxes and Fees

Prices quoted are subject to availability at time of reservation. Prices may change without notice. Certain blackout dates, seasonal upgrade charges, day of arrival and length of stay restrictions may apply and may vary by arrival date. The quoted price does not include taxes, resort fees, parking fees, and/or any other related service fees, unless otherwise noted at the time of booking. Sales, use and/or local hotel occupancy taxes may be imposed in certain jurisdictions and may vary depending on the rates in effect at the time the services are provided by the travel supplier.

In certain jurisdictions, we may be responsible for collecting and remitting sales, use and/or local hotel occupancy taxes for the entire price, including the amounts we charge for our services as well as the services provided by the travel supplier. In certain jurisdictions, you may be responsible for paying local taxes imposed by local tax authorities (such as city taxes or tourist taxes, etc.). Reservations Portal or the travel supplier may charge you such local taxes. We will notify you of any local taxes that will be payable by you before you complete your booking, to the extent that we have been notified of such taxes by the travel supplier. The amount of local taxes can change between the booking date and stay date. If taxes have changed by your stay date, you may be liable to pay taxes at the higher rate.

Promotional Vouchers and Credits

Any event pass code, voucher, or credit (collectively, a “Voucher”) included in a booking is provided solely as a promotional amenity incidental to the lodging package. By booking this rate, you acknowledge that the package price is primarily for the lodging service, and the Voucher is a value-added inclusion with no independent cash redeemable value. It is not a prepaid stored-value instrument, gift certificate, or cash equivalent.

To qualify as a stay-specific amenity, the Voucher is valid solely during the calendar dates of the confirmed reservation.

  • Activation: The Voucher becomes active automatically at 12:01 AM Local Hotel Time on the Date of Scheduled Arrival.
  • Expiration: The Voucher expires automatically and irrevocably at 11:59 PM Local Hotel Time on the Date of Departure.
  • Forfeiture: Any unused portion of the Voucher ("Breakage") is forfeited immediately upon expiration. Unused balances are not refundable, cannot be transferred to future stays, and cannot be redeemed for cash or credit.

The Voucher is redeemable solely for ticket purchases at etickets.com and cannot be used for hotel room charges, taxes, resort fees, or on-property dining. The Voucher cannot be applied retroactively to previous purchases.

The Voucher is issued as part of a promotional program pursuant to the exemptions outlined in the Credit Card Accountability Responsibility and Disclosure Act of 2009 (CARD Act) and Regulation E (12 CFR § 1005.20). As a promotional inclusion legally linked to a specific service period, it is exempt from the 5-year expiration requirement applicable to consumer gift cards. The Voucher is non-transferable and may only be used by the primary guest or members of the reservation party. Resale or barter of the Voucher is strictly prohibited and will void the balance.

Suspected Fraud

If a booking or account shows, in our reasonable opinion, signs of fraud, abuse, or other suspicious activity, we may request additional information from you. If we reasonably conclude that a booking or account is associated with fraud, abuse, or suspicious activity, we may:

  • Cancel any bookings associated with your name, email address or account.
  • Close any associated accounts, and/or
  • Take legal action, including to seek to hold you liable for any loss.

If we cancel your booking due to signs of fraud, abuse, or other suspicious activity, you will not be entitled to a refund. We may tell you why we’ve canceled your booking, unless telling you would (a) contravene applicable laws and/or (b) prevent or obstruct the detection or prevention of fraud or other illegal activities.

Search Results

You may select how to sort your search results and may utilize filter options to prioritize results based on your chosen preferences, such as brand. We may display or emphasize paid-for commercial listings from suppliers. Such listings will be labeled as an “Ad” or with similar labelling.

Third-Party Websites and Services

If you are redirected from our Website to a third-party booking service to make a booking, any bookings made through such a booking service will be with the third-party and not with Reservations Portal. We are not responsible for bookings made through third-party booking services and we have no liability to you in respect of such a booking. The terms and conditions of the third-party service provider will set out your rights and obligations regarding the booking.

Artificial Intelligence Features

Some features and tools on our Website, such as the voice and text chat features and booking and support agents provided through our Travari AI concierge, utilize artificial intelligence (“AI”) tools. We may utilize technology and services provided by third-party service providers in providing these features and tools. We will process data you may input into the AI feature and any generated data in accordance with our Privacy Policy.

While we endeavor to provide accurate information, AI-generated content may contain inaccuracies. All information and content generated by such AI features are provided on an “as-is” and “as-available” basis. We make no representations of any kind as to the relevancy, accuracy, or completeness and are not responsible for damages or losses arising from your use of or reliance on such content. By using our Website, you acknowledge and agree that any reliance on the AI-generated content is at your own risk. To the maximum extent permitted by law and subject to the exceptions and limitations in these Terms and Conditions, we disclaim all liability for any loss or damage arising from the use of our AI features.

Intellectual Property Rights

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Reservations Portal, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms and Conditions permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your Web browser for display enhancement purposes.
  • You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
  • If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.

You must not:

  • Modify copies of any materials from this Website.
  • Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website. If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms and Conditions, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by Reservations Portal. Any use of the Website not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark, and other laws.

Trademarks

The Reservations Portal, LLC name, Reservations Portal logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Reservations Portal or its affiliates or licensors. You must not use such marks without the prior written permission of Reservations Portal. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

Prohibited Uses

You may use the Website only for lawful purposes and in accordance with these Terms and Conditions. You agree not to use the Website:

  • In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
  • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
  • To impersonate or attempt to impersonate Reservations Portal, a Reservations Portal employee, another user, or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing).
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which, as determined by us, may harm Reservations Portal or users of the Website, or expose them to liability.
  • To stalk or harass any person or entity.
  • To forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the Website.
  • To engage in activity that may interrupt, destroy or limit the functionality of the Website or of any computer software or hardware or telecommunications equipment.
  • To disrupt the normal flow of dialogue or act in a manner that negatively affects other users’ ability to engage in real time exchanges.
  • To use the Website to advertise or perform any commercial solicitation.
  • To systematically retrieve data or other content from the Website to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • To use a buying agent or purchasing agent to make purchases on the Website.
  • To circumvent, disable, or otherwise interfere with security-related features of the Website, including features that prevent or restrict the use or copying of any content or enforce limitations on the use of the Website.
  • To engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • To use the Website as part of any effort to compete with us or otherwise use the Website for any revenue-generating endeavor or commercial enterprise.
  • To decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Website.
  • To attempt to bypass any measures of the Website designed to prevent or restrict access to the Website, or any portion of the Website.
  • To copy or adapt the Website’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  • To upload or transmit (or attempt to upload or to transmit) viruses, trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text) that interferes with any party’s uninterrupted use and enjoyment of the Website or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Website.
  • To upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).

Additionally, you agree not to:

  • Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Website, including their ability to engage in real time activities through the Website.
  • Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.
  • Use any manual process to monitor or copy any of the material on the Website, or for any other purpose not expressly authorized in these Terms and Conditions, without our prior written consent.
  • Use any device, software, or routine that interferes with the proper working of the Website.
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
  • Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of the Website.

User Contributions

The Website may contain interactive features, including the ability to post a review, (collectively, "Interactive Services") that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, "post") content or materials (collectively, "User Contributions") on or through the Website. All User Contributions must comply with the Content Standards set out in these Terms and Conditions.

Any User Contribution you post to the Website will be considered non-confidential and non-proprietary. By providing any User Contribution on the Website, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose.

You represent and warrant that:

  • You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns.
  • All of your User Contributions do and will comply with these Terms and Conditions.

You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not the Company, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness. We are not responsible or liable to any third party for the content or accuracy of any User Contributions posted by you or any other user of the Website.

Monitoring and Enforcement; Termination

We have the right to:

  • Remove or refuse to post any User Contributions for any or no reason in our sole discretion.
  • Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms and Conditions, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Website or the public, or could create liability for the Company.
  • Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
  • Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Website.
  • Terminate or suspend your access to all or part of the Website for any or no reason, including without limitation, any violation of these Terms and Conditions.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website.

YOU WAIVE AND HOLD HARMLESS RESERVATIONS PORTAL AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

However, we do not undertake to review all material before it is posted on the Website and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

Content Standards

These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, User Contributions must not:

  • Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.
  • Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
  • Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person.
  • Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms and Conditions and our Privacy Policy.
  • Be likely to deceive any person.
  • Promote any illegal activity, or advocate, promote, or assist any unlawful act.
  • Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person.
  • Impersonate any person or misrepresent your identity or affiliation with any person or organization.
  • Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising.
  • Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

Reliance on Information Posted

The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.

This Website may include content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by Reservations Portal, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of Reservations Portal. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

Changes to the Website

We may update the content on this Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material. We may modify any feature or functionality of the Website or any part thereof with or without notice.

Information About You and Your Visits to the Website

All information we collect on this Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

Linking to the Website and Social Media Features

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent. This Website may provide certain social media features that enable you to:

  • Link from your own or certain third-party websites to certain content on this Website.
  • Send emails or other communications with certain content, or links to certain content, on this Website.
  • Cause limited portions of content on this Website to be displayed or appear to be displayed on your own or certain third-party websites.

You may use these features solely as they are provided by us and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

  • Establish a link from any website that is not owned by you.
  • Cause the Website or portions of it to be displayed on, or appear to be displayed by, any other site, for example, framing, deep linking, or in-line linking.
  • Link to any part of the Website other than the homepage.
  • Otherwise take any action with respect to the materials on this Website that is inconsistent with any other provision of these Terms and Conditions.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice. We may disable all or any social media features and any links at any time without notice in our discretion.

Links from the Website

If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

Geographic Restrictions

The owner of the Website is based in the United States. If you access the Website from outside the United States, you do so on your own initiative and are responsible for your compliance with local laws.

Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data.

TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER RESERVATIONS PORTAL NOR ANY PERSON ASSOCIATED WITH RESERVATIONS PORTAL MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER RESERVATIONS PORTAL NOR ANYONE ASSOCIATED WITH RESERVATIONS PORTAL REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

TO THE FULLEST EXTENT PROVIDED BY LAW, RESERVATIONS PORTAL HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation on Liability; Force Majeure

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL RESERVATIONS PORTAL, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

We are not responsible for cancellations of your bookings if caused by events outside our reasonable control. Such events shall not entitle you to a refund of prior payments, unless a refund is provided under the applicable policies for your booking. For the avoidance of doubt, Reservations Portal acts solely as an intermediary between you and the supplier and shall not be responsible or liable for the payment of any refund.

Indemnification

You agree to defend, indemnify, and hold harmless Reservations Portal, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms and Conditions or your use of the Website, including, but not limited to, any use of the Website's content, services, and products other than as expressly authorized in these Terms and Conditions, or your use of any information obtained from the Website.

Governing Law and Jurisdiction

All matters relating to the Website and these Terms and Conditions, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Florida without giving effect to any choice or conflict of law provision or rule (whether of the State of Florida or any other jurisdiction). Any legal suit, action, or proceeding arising out of, or related to, these Terms and Conditions or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Florida in each case located in the City of Gainesville and County of Alachua, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms and Conditions in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Dispute Resolution; Binding Arbitration; Class Action Waiver

Agreement to Arbitrate. Except as set forth below, you and Reservations Portal agree that that any disputes between us arising out of or relating in any way to our Website, these Terms and Conditions, any services or products provided by us or any of our subsidiaries, travel suppliers, or companies offering products or services through us, any dealings with our support agents, or any representations made by us (“Claims”), will be resolved by binding arbitration, rather than in court except those resolved in small claims court (as set forth below). This includes any Claims you assert against us, our subsidiaries, travel suppliers, or any companies offering products or services through us (which are beneficiaries of this arbitration agreement). This arbitration agreement shall be binding upon, and shall include any claims brought by or against, any third parties, including but not limited to your spouses, heirs, third-party beneficiaries, and assigns, where their underlying claims are in relation to your use of our Website or services. To the extent that any third-party beneficiary to these Terms and Conditions brings claims against the entities covered by these Terms and Conditions; those claims shall also be subject to this arbitration agreement. The arbitrator shall also be responsible for determining all threshold arbitrability issues, including without limitation the existence, scope, or validity of the arbitration agreement, any defense to arbitration such as issues relating to whether this arbitration agreement can be enforced, is unconscionable or illusory, and any defenses to arbitration, including without limitation jurisdiction, waiver, delay, laches, or estoppel.

Arbitration Procedures. Arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect. If AAA is unavailable, we will mutually select another nationally recognized administrator with consumer-friendly rules. The arbitrator may award any relief available in court, subject to these Terms. The arbitration location will be in the county of your residence, via video/teleconference, or based on written submissions, at your election.

Small Claims; Public Injunctive Relief. You may elect to pursue an individual claim in small claims court with jurisdiction, provided that such court does not have the authority to entertain any claims on a class or representative basis, or to consolidate or join the claims of other persons or parties who may be similarly situated in such proceeding, so long as the matter remains in that court and advances only on an individual basis. Notwithstanding anything to the contrary, claims for public injunctive relief in California may be brought in a court of competent jurisdiction to the extent required by law, and the parties agree to stay any such claim pending arbitration of all arbitrable issues.

Class and Representative Action Waiver. YOU AND RESERVATIONS PORTAL AGREE THAT EACH MAY BRING CLAIMS ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. Unless we both agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.

Severability. If any portion of this section is found unenforceable, it will be severed to the minimum extent necessary so that the remaining provisions will continue in full force and effect, except that the class action waiver in this section may not be severed as to claims brought on a class or representative basis.

Waiver and Severability

No waiver by Reservations Portal of any term or condition set out in these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Reservations Portal to assert a right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision. If any provision of these Terms and Conditions is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms and Conditions will continue in full force and effect.

Entire Agreement

The Terms and Conditions and our Privacy Policy constitute the sole and entire agreement between you and Reservations Portal regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.

Your Comments and Concerns

To ask questions or comment about these Terms and Conditions, contact us at:

contact@total.travel
3811 NW 40th Ter, Suite 100
Gainesville, FL 32606